Why RE-ViVE for banks
Banking work crosses systems, teams and controls. RE-ViVE reconstructs how in-scope work actually ran from connected operational records, so teams can investigate the evidence and decide what to improve.
One execution foundation for banking
Deterministic reconstruction links observed execution to the underlying records, so teams can investigate an individual request.
Agree the source scope and business meaning. Reconstruct actual execution without drawing each workflow map by hand.
Parallel checks told apart from rework, 30 to 100 business dimensions, and workflows that change quarter to quarter, all on one foundation.
On-premises, private cloud or the bank's own cloud. Source access stays read-only and nothing is written back.
Business customer onboarding
Accounts, ACH, wires and user access come together in one onboarding journey. See why completed tasks can still leave a business customer waiting.
Business onboarding brings together accounts, ACH, wires and entitlements. The work crosses systems, teams and controls.
Follow one onboarding request. A logistics company, setting up treasury services.
The relationship manager opens it. It moves through KYC, treasury ops and core banking. Then it comes back for more information, and the same form is keyed in again. At ACH limit approval, it waits six days in one queue.
Business day eleven. Entitlements are still pending.
Local reports show completed tasks and open work. End-to-end activation time is not shown.
Completed tasks. An unfinished customer journey.
The delay may sit between the steps. Separate records make the whole journey hard to see.
RE-ViVE connects the operational records your bank already keeps, and reconstructs how the request actually progressed.
See where time accumulated, and what remains open today. Investigate the approval queue. Confirm ownership of pending user setup. Source access stays read-only. Required checks remain in place.
Opening the relationship is one milestone. Getting the customer operating is another.
Request a banking walkthrough. See how one customer journey connects across systems, and how to trace where it waits.
How effective
Start with an agreed journey and usable connected records. Build an initial execution view, then decide where to investigate or expand.
Built in banking. A foundation for broader execution questions. The same foundation covers onboarding, payments, lending, cards, compliance and capital markets, and extends to insurance, healthcare and the AI agents now entering these workflows.
Client references
Proven with multiple banks, in live engagements and pilots, and selected in competitive evaluations against established enterprise vendors.
Large multinational bank · Customer onboarding
8.28 million events across 953,000 requests. 10 of the 16.6 days in an average request were rework, concentrated in four activities.
Findings in two weeks from about 2 hours of subject-matter time.
Global payments and custody bank · Investigations
269,000 investigations and 550,000 messages. One reported average split into two real populations, each with an SLA it can meet.
From read-only extracts and one month of production data.
Bank service operations · SLA exposure
Evidence spread across spreadsheets, workflow platforms and custom applications, organized into observed paths, SLA behavior and intervention patterns.
About 10 business days from about 4 hours of subject-matter time.
Opportunities measured from each bank's own records. Clients are not named.
Want the detail behind these claims? See how it works in a bank →
