How it works
From bank records to a view of actual execution.
RE-ViVE connects relevant operational records to reconstruct in-scope execution. Explore a banking product walkthrough, then the mechanism behind it through illustrative examples.
Inside the product
Investigate a service workflow
within business onboarding.
Move from Overview to a process map, use Influencers on an activity, compare groups or periods and open the events of one request.
Read the video transcript
Business day eleven. The account was open, but the client's services were not all ready.
Teams can track their own tasks.
The customer's onboarding crosses those team boundaries.
RE-ViVE connects that view.
Here is Business Account Setup, one service workflow within business onboarding.
Thirteen thousand requests, seventy-five different paths.
About a quarter follow the reported standard path,
and the average request takes thirteen days.
Drill down from an Overview chart to the process map,
with that selection carried through. Here, Hospitality.
Back across account setup, examine documents received and AML approval.
About six days on average at this activity. Elapsed duration is not necessarily idle time.
Right-click the step to open Influencers,
and break down associated requests by city or segment.
These differences help focus the investigation.
Compare two groups side by side.
Here, the e-signature step takes start-ups about half the time it takes SMEs.
Compare segments or time periods, alongside your global filters.
Drill down to the underlying request and its recorded events.
This request took five and a half days.
Its AML approval activity was recorded five times across three days.
A pattern to investigate with the team, with the evidence in hand.
Account setup is one service workflow within business onboarding.
The same foundation maps other service workflows, including EFT processing,
using connected records from the systems involved.
Without drawing each workflow map by hand.
As connected records change, the maps reflect how work actually runs.
RE-ViVE shows where to investigate,
with evidence to explore why, so your teams can decide what to change.
Request a banking walkthrough to discuss your own workflows,
and see how to trace where a business request spends its time.
Business Account Setup is one service workflow, not the entire onboarding process. The demo contains populated records for Business Account Setup and EFT Processing. Elapsed time, associations and repeated events need investigation before conclusions are drawn.
The execution reality
One expected process. Many actual paths.
A transaction can follow the approved process, or take a different route through repeated validation, waiting, manual review and exceptions. The outcome looks the same. The cost and the risk do not.
An execution view from connected records
Records. Relationships. Context.
Connect the evidence.
- Agree the operational sources and scope.
- Link relevant events, identities and relationships.
- Confirm the business meaning with the bank's team.
Investigate actual execution.
- Explore paths, timing and business dimensions.
- Compare cohorts and periods.
- Open the underlying request and decide what to investigate.
One execution foundation
Four capabilities for understanding execution.
01 · Concurrency
Parallel work is not rework.
Sanctions screening and ID verification can finish in either order. Keep independent checks distinct from repeated work when examining actual execution.
02 · Context
Any business view, same evidence.
Product, channel, branch, risk tier, relationship manager, policy version. Dozens of dimensions without rebuilding the execution for each view.
03 · Change
When the workflow changes, the view does too.
A new fraud check can appear when its execution is captured in the connected records. Compare periods to investigate how work has changed.
04 · AI agents
Agents tied to business outcomes.
Agent runs, tool calls and retries link to the loans, cases and payments they touched, so an extraction agent's retries trace to the disputes that missed their deadline.
Built for scrutiny
Every path counted. When the examiner asks, open the record.
Rare paths are where the risk, the cost and the complaints live. RE-ViVE keeps the whole in-scope population, reconciles it against the source, and lets a team go from a pattern to a single request in loan origination, core banking, payments or case management.
Illustration · population reconciliation
Practical deployment
Fits the bank as it is.
- What does the bank need to do?
- Agree the scope, provide read-only access or extracts, and help confirm sources and business meaning. RE-ViVE reconstructs execution from those records.
- Will it work with what the bank already runs?
- Core banking, CRM, workflow platforms, databases, files and custom applications, with no new operational system.
- Where does the data sit?
- On-premises, private cloud or the bank's own cloud. Nothing is written back to source systems.